My review of Conrad London St James

Just a short review of my staycation at Conrad London St James. I got an impressive Impresario deal – £390 for three nights with $100 hotel credit, and the usual breakfast / room upgrade benefits which I would get for being Diamond anyway.

The hotel is located right next to the St James tube station. The location feels a bit like Park Lane, in that they are both quiet areas in central London next to a Park. However to me St James is much more favourable because there are many more shopping and dining options nearby.

The hotel opened around 7 years ago, which is fairly new for a 5-star hotel in London.

I’m upgraded from a Superior Room to an Executive Room. From recent reports online, the hotel is usually more than happy to upgrade Diamond members to Junior Suite or even One-bedroom Suite if there’s availability nowadays.

The room is not luxurious in any way, but quite neat with its modern design.

If I remember correctly all rooms feature separate bathtub and shower room, which is a plus.

The Executive Lounge is located on the first floor. Many hotels in the UK has chosen not to reopen their lounges or even permanently shut them even after the lockdown is over, so I’m glad that the Conrad has done the right thing here.

Evening canapes are served between 5.30pm and 7.30pm. It’s all table service, however there’s unlimited refill for your food and drinks. A few options are provided for beer, wine and even champagne.

At that time the restaurant was still closed, so I could only use the £80 credit at the pub.

Breakfast is also mostly table service, and Diamond members can choose whatever they want from the menu with no surcharge. There are a few cold plates which you can pick up yourself.

The hotel has no swimming pool. Here’s the gym:

After checkout I found out that they forgot about my Impresario credit and overcharged me, and it took quite a few messages for me to sort it out. I did bag quite a lot of points from this stay though, thanks to the Triple Points promotion and double points offer from Impresario.

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2 Responses

  1. David says:

    Thanks for the review. Pre-Covid I used to stay at the Conrad regularly. What is the Impresario program you discussed?