My Review of The Westbury Mayfair, London

Thanks to American Express I could have a free £400 stay at Marriott hotels. My original plan was to enjoy some sun at Ritz Carlton Abama, which unfortunately ended up being cancelled due to England’s lockdown rules. So I booked a Luxury Collection hotel – the Westbury Mayfair in London for a staycation instead.

Amongst the UK hotels on the offer’s participant list, The Westbury is probably the lowest-rated one, but also the cheapest – it can be had for £200 a night, which means you could stay two nights for free.

The hotel is fairly centrally located, and right at the centroid of four tube stations – on the other hand it means it’s not very close to any of them, and you should expect a 10 minutes’ walk to the stations.

I was given a Luxury Room on the top floor – it’s said to be one of the best in this category.

For a non-suite it’s a very spacious room. And with the small living area many hotels will probably call it a Junior Suite.

The key design is intriguing. They look like traditional keys but are digitally encoded. There’s no key hole on the door, but you insert your key into a panel on the wall to open the door.

Due to Covid most in-room facilities are removed. You could request them to be sent to the room though.

The bathroom looks very nice with those marble walls.

The best part, of course, is the balcony. It’s large enough to accommodate a group of 5 to 8 people, and it’s not a common privilege to have such a big balcony overlooking Mayfair!

Breakfast is served in the Polo Bar but you could also have it sent to the room for free. Apart from the usual Continental / Full English sets there are also cooked-to-order options such as Eggs Benedict and waffles, however I’m not sure if they are included in Platinum’s free allowance.

Food qualify is ok, and service could definitely be improved. My avocado was missing on the first morning, then orange juice and scrambled eggs on the second…

Note that 5% optional service charge will be added to your final room bill, which is the first time I see it in Europe. I find the stay very acceptable, especially considering my low expectations after seeing its mediocre TripAdvisor / Booking ratings. I’m hoping that hotels are allowed to re-open from early December, so that I could still try the other luxury Marriott hotels in London with the Amex offers…

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