My review of the United Polaris Lounge, San Francisco

At the end of the U.S. west coast trip, I’m heading back to London from San Francisco. In sheer contrast to the abundance of lounges at LAX, SFO is almost barren. United is the only Star Alliance airline that has any lounge here, and the same awkwardness applies to Skyteam and Oneworld too.

I arrived at the airport three hours ahead to make sure I have enough time to review the United Polaris Lounge. As it is the only decent Star Alliance lounge at SFO, the entry rules are quite strict: only business and first class passengers on a long-haul Star Alliance flight are allowed.

If you are a Star Gold member but flying economy, sadly you can only visit the United Club, which is like an average dull lounge that you expect in this country. Interestingly, anecdotes from my readers suggest that you may be invited to the Polaris Lounge if you are under 21, as you cannot enter the United Club due to alcohol restrictions.

The lounge is huge, occupying two floors and measuring about 2,600 square metres. The ground floor is a very nice area itself, but usually pretty quiet as the main food offerings are on the upper floor.

The armchairs are probably one of, if not he best I’ve ever seen in any airline lounge. it is very wide, with a small side table and sockets included.

The views are nice.

Shower rooms, and the Quiet Suites for resting are also on the ground floor. However, make sure you reserve enough time to explore the upper floor!

Turn left for the business zone, which offers private booths for phone calls and video calls.

And there are more desks and sofas inside.

If you turn right, you will pass the very beautiful bar first. There’s no self-service so you have to order your drinks instead, just like a regular bar 🙂

And then you’ll enter the dining area.

The buffet options are:

  • Lobster corn bisque
  • Ginger lemongrass ramen bowl
  • Roasted broccoli and cauliflower
  • Dakjjim Korean chicken braised chicken
  • Miso glazed cod
  • Brown basmati rice

I’m impressed that they offer lobster soup! You may also notice that the majority of the cuisine are Asian, which I quite enjoy. There are even tofu and shitake mushrooms in the salad area.

I’m not particularly hungry, so just had a taste of a couple of dishes but they are nice. Don’t miss out on the Dining Room though, which gives you a full dining experience!

I came around at about 5 o’clock and was told of a waiting time of 30 minutes. Fortunately an empty table became available in just five minutes.

Here’s the menu:

I ordered a small plate (octopus) and a glass of cocktail.

To be honest, the octopus is not to my liking. But the food looks posh enough to be served in a fancy restaurant.

Finally, a picture of the bathroom:

When I was leaving for my flight, the upper floor started to become really crowded. As most flights to Europe depart in the evening, it’s hardly a surprise.

The United Polaris Lounge at SFO is the best Star Alliance lounge that I’ve ever been to, and it is definitely worth visiting when you have the chance.

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