My review of Plaza Premium Lounge, London Heathrow T4 (Departure)

When travelling from Heathrow, most of the time my flight would depart from T5 or T3, so I haven’t been to T4 or T2 that often at all. Due to their close ties with Etihad Airways, Air Serbia operates at Terminal 4 which gives me a chance to refresh my memories before my flight to Belgrade.

Air Serbia business class passengers and Etihad Guest elite members are invited to relax in the Plaza Premium Lounge before taking off. T4 also has a very good Plaza Premium Arrival Lounge – I didn’t have the time to revisit it but will try to review next time.

The entrance is right by the Qatar Airways Lounge.

I’ve been to the Skyteam Lounge a long time ago when travelling on Air France. It was in the Priority Pass network, closed during the pandemic and then permanently. Strangely enough but It means that Skyteam no longer has a lounge at London Heathrow.

Plaza Premium also terminated their cooperation with Priority Pass recently, but you get still get in with Amex Platinum or Dragonpass.

I arrived at around 12pm and the lounge is really quiet.

It’s got a lot of space, and different areas are carefully curated. Plaza Premium Group is headquartered in Hong Kong and there are definitely some Asian influences in their interior design, for example the orchids.

These semi-private booths remind me of my overnight stay at the Plaza Premium Lounge at HKG

The buffet area looks like an open-plan kitchen, but it isn’t.

The following hot food options are available:

  • Penne pasta with broccoli pesto sauce
  • Chicken tikka masala
  • Chickpea sweet potato and pepper tagine
  • Carrot coriander soup
  • Steamed rice
  • Peach crumble

I had some chicken tikka masala and pasta and they were really good.

There is a bar on the other side of the lounge but at that time it doesn’t seem to be manned.

As an Air Serbia guest I can order one premium drink for free.

As always I’m very satisfied by this Plaza Premium lounge, although my complaint would be the bar doesn’t get any natural light and isn’t as live as its T5 sibling. I definitely think it’s a better hard product than the Skyteam Lounge, and would also like to check out the Qatar Airways Lounge some day.

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