{"id":8893,"date":"2020-10-26T21:08:04","date_gmt":"2020-10-26T21:08:04","guid":{"rendered":"http:\/\/www.verylvke.com\/en\/?p=8893"},"modified":"2020-10-26T21:08:06","modified_gmt":"2020-10-26T21:08:06","slug":"ihg-ambassador-10-rebate-renewal-benefit-terminated","status":"publish","type":"post","link":"https:\/\/www.verylvke.com\/en\/2020\/10\/26\/ihg-ambassador-10-rebate-renewal-benefit-terminated\/","title":{"rendered":"IHG Ambassador 10% rebate renewal benefit terminated"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I&#8217;ve written about the <a href=\"https:\/\/www.verylvke.com\/en\/2020\/10\/22\/ihg-ambassador-free-night-enrolment-offer-extended-creation-5000-bonus-points\/\" title=\"IHG Ambassador free night enrolment offer extended, Creation 5,000 bonus points\">IHG Ambassador programme<\/a> and highly recommend you to join even if you stay at InterContinental hotels just once. When it comes to renewal, you used to have two options:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Pay 40,000 points<\/li><li>Pay $200, get 15,000 points and 10% rebate on award stays for a year (max rebate 100k points)<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It was a no-brainer to go for option 2. Back in February though, when I was going to renew I found the 10% rebate message missing:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.verylvke.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/ihg-ambassador-renewal-options.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.verylvke.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/ihg-ambassador-renewal-options-1024x221.jpg\" alt=\"\" class=\"wp-image-8892\" width=\"512\" height=\"111\" srcset=\"https:\/\/www.verylvke.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/ihg-ambassador-renewal-options-1024x221.jpg 1024w, https:\/\/www.verylvke.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/ihg-ambassador-renewal-options-300x65.jpg 300w, https:\/\/www.verylvke.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/ihg-ambassador-renewal-options-768x166.jpg 768w, https:\/\/www.verylvke.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/ihg-ambassador-renewal-options-1536x332.jpg 1536w, https:\/\/www.verylvke.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/ihg-ambassador-renewal-options-1320x285.jpg 1320w, https:\/\/www.verylvke.com\/en\/wp-content\/uploads\/sites\/2\/2020\/10\/ihg-ambassador-renewal-options.jpg 1958w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/a><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.verylvke.com\/ambassador-renew\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">You should be able to see your options here too<\/a> if your membership is due to expire in the next two months. I wasn&#8217;t sure what&#8217;s happening so sent a request to the Ambassador service team. One representative confirmed that I was still eligible, and the missing message was simply a glitch. I was rest assured and went ahead with the renewal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eight months have passed, and all of sudden there are some discussions about the termination of this benefit again on Flyertalk. Also I noticed that none of my stays have had the rebate posted (it was very slow in previous years too) so made a claim using <a href=\"https:\/\/www.verylvke.com\/ihg-missing-points\" target=\"_blank\" rel=\"noreferrer noopener\">IHG&#8217;s contact form<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The response I got is as follows:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>I&#8217;d like to share with you on the other hand that <strong>the 10% rebate for Reward Night stay benefit has already been discontinued for Ambassador renewals made on 13 Feb 2020<\/strong>. In this regard, I&#8217;m so sorry to inform that your below stay will no longer be eligible for this benefit.<\/p><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Amusingly, <strong>it&#8217;s the same representative who confirmed my eligibility for the rebate in February<\/strong>. Without question I replied quoting the original response, as I believe I have enough reason to insist on the rebate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another representative (supposedly the manager) replied promptly, apologised again and offered 10,000 points as a one-time compensation. Given that my rebate due is already in this range, and I have award stays planned in the next few months, I asked for another 10,000 points which was granted &#8211; not a shabby result!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s absolutely a shame to see this benefit go &#8211; in fact I deem it one of the most important benefits offered by the Ambassador membership, as it doesn&#8217;t require staying at InterContinental hotels. And it&#8217;s a bit dodgy of IHG not to give proper notice or public announcement on its removal, although it was implied on the renewal page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So if you are wondering when your Ambassador rebate will land in your IHG account, it wouldn&#8217;t. The scheme is still quite decent, and I&#8217;ll probably continue renewing in the future, but I&#8217;ll think twice before picking my payment option.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve written about the IHG Ambassador programme and highly recommend you to join even if you stay at InterContinental hotels just once. When it comes to&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-8893","post","type-post","status-publish","format-standard","hentry","category-ihg"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Kai\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.verylvke.com\/en\/2020\/10\/26\/ihg-ambassador-10-rebate-renewal-benefit-terminated\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" 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